Refund Policy for all our Product and service

We at Binal Technologies are committed to ensuring customer satisfaction with our product and service. If you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility:

1. Software Issues: Refunds will be provided in cases where the software does not perform its basic functions as described.


2. Cancellation: Refunds may be granted if the cancellation request is made within 30 days of the original purchase.

Refund Process:

1. Contact Support: To initiate a refund, please contact our support team at support@binaltechnologies.com or call us at +234 07040269329.


2. Provide Details: Clearly state the reason for your refund request, providing any necessary information or documentation.


3. Evaluation: Our team will review your request and assess its eligibility based on the refund criteria.


4. Refund Decision: Once approved, refunds will be processed within 5 working days via the original payment method.

Affiliate and Agent Sales:

If the product was purchased through an affiliate or agent, refunds will be processed through the same affiliate or agent. Customers are advised to contact the affiliate or agent directly for refund requests related to their purchases.

Thank you for choosing our product and services. We value your feedback and strive to provide the best service possible.

updated 30 January 2025